The Iowa Lottery plans to make the appointments required to pick up prizes as a precaution during the pandemic a permanent requirement. Lottery spokesperson, Mary Neubauer, says they’ve been evaluating things as restrictions are removed and will stay with the appointments. She says the appointment process has proven to be popular as it lets winners know a specific time to come in and claim a prize – and it helps the lottery in its planning. To make a prize-claim appointment, you should call the lottery office where you want to claim your prize to schedule a time.














